Guidelines for who to contact...
when you have a question, comment or complaint.
The following list of common areas for questions, comments and complaints includes the order of volunteers to contact for assistance. Please allow a reasonable amount of time (usually about a week) for the volunteer to get back with you before escalating the request to the next level. Most times, research needs to be done to answer your request, which involves waiting on responses from others. Your patience is appreciated.
Sports Connect -
If you are having problems with Sports Connect, please visit the help center at Sports Connect or call 866-981-2583. They are the only ones who can resolve Sports Connect issues. Sports Connect support is available M-F during regular business hours.
Coaching issues, classes:
Referee issues, classes, supplies, uniforms, scheduling:
Registration, Late Registration, Player verification:
Skills rating clinics, team balance, team status, Roster or Player Form questions:
Player or Volunteer "At-Risk" situations:
Fields issues, field marking supplies, field and goal safety issues:
Player or Volunteer injuries, field and goal safety issues, Soccer Accident Insurance (SAI) questions:
Status of outstanding checks, Refund request questions, Fee questions:
Uniforms, Trophies (Fall season only):
- Coach - (Direct)
- Division Manager - (Click Here)
- Purchasing Coordinator -
Board Meeting Agendas and Minutes:
Team picture appointments (Fall season only):
Sponsorship program, recognition awards:
Team parent questions, registration event volunteers, Referee volunteer point system, basic volunteer information:
Website content questions, suggestions, broken links, photos and announcements for website:
AYSO Extra Program questions, tryout information:
All-Stars, Spring Season:
Fall Season team placement, late registration, waiting lists, drop/refund questions, coach contact: